If you’ve ever wondered what it’s really like to run the UK’s #1 most recommended creative activity franchise, the best people to answer that… are the people actually doing it.
Every year, we take part in an independent Franchise Satisfaction Survey run by WorkBuzz, asking our network of franchise partners to share their honest thoughts and experiences.
And this isn’t cherry-picked. This is straight from the people out there running their own Creation Station businesses – from brand new starters to those who’ve been part of our family for many years.
So, here’s what they say about life as a Creation Station business owner:
⭐ Franchisee Satisfaction is Exceptionally High:
Training & Support: 97% positive
Culture & Relationships: 99% positive
Leadership: 95% positive
General Satisfaction: 94% positive
And most importantly…
- Would Recommend to Others: 93%
💛 “It’s Like Being Part of a Family”
The word “family” comes up a lot when our franchise partners describe The Creation Station.
“I’ve never worked with a company that provides such HUGE support – it’s like being part of a family.”
“The culture of the franchise is brilliant. I’ve never felt so supported or happy in a role.”
“Support is always there when needed. There’s always someone to ask – from Head Office or from the other franchisees.”
“I love the team spirit. Everyone shares ideas and supports each other. It feels like we’re all in it together.”
We’re proud to nurture a positive, supportive culture where no one feels alone.
🌱 “Flexibility That Fits Around Life”
Many people join The Creation Station because they want work that fits around their family, lifestyle, and wellbeing.
“Since leaving my old job, I’ve had more time for my family while still growing my business.”
“I love that I can choose my hours and plan my work around school runs and family life.”
“I’ve found a great work-life balance. I love the freedom and flexibility this gives me.”
For many, this isn’t just a business – it’s a life choice that brings balance, joy, and income together.
🌟 “I’ve Grown in Confidence and Skills”
Running your own business can feel daunting at first. But with our training, mentoring, and ongoing support – plus the encouragement of the wider network – many of our franchise partners say they’ve grown in ways they never expected.
“I’ve developed skills I never thought I had – marketing, business planning, customer service… I’m proud of what I’ve achieved.”
“It’s pushed me out of my comfort zone in the best possible way.”
“I’ve grown as a person – I feel more confident, capable, and resilient.”
“The training and ongoing support helped me feel ready, even though I’d never run a business before.”
🚀 “There’s Room to Grow – and New Opportunities All the Time”
One thing our franchise partners love is that there’s room to shape the business to suit their strengths and ambitions.
Some focus on preschool classes. Others run school clubs, parties, corporate events, or adult workshops.
“I love that I can decide which mix of activities I want to promote – it’s so flexible.”
“There are always new ideas, new products and new ways to grow. It keeps things fresh and exciting.”
“The business evolves with customer needs – I know I can keep growing.”
“It’s great having multiple income streams – from parties to school workshops to adult events.”
💬 Challenges and Improvements
Running your own business has its challenges – and our franchisees are open about that too.
Some say they’d love:
More marketing resources
Continued new product development
Support with rising costs of materials and venues
The good news?
100% said they trust that Head Office will act on the feedback and continue making improvements.
And that’s exactly what we’re already doing.
We’ve listened carefully to the feedback around rising material costs – and we’re taking action.
We’re changing the way our team purchases and sources products, making it more cost-effective and greener for everyone.
By building stronger partnerships directly with our exceptional suppliers, we’ve been able to negotiate fantastic purchasing deals for our franchise partners.
At the same time, we’re reducing our carbon footprint by improving how products are delivered to our warehouse and out to our network.
It means lower costs, less packaging, and a more sustainable way of working – while still providing the high-quality creative materials our franchisees need to inspire imagination and nurture potential every day.
Because when it comes to supporting our network… we don’t just listen – we act.
20 Days Of Creativity: Day 20 – Sketchbook Reflection – Celebrate Your Creativity
